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TALENTUS / FAQ

Got Questions? We’ve Got Answers.

Your trusted guide to recruitment in Hong Kong & Macau—whether you’re hiring or job hunting.

For Job Seekers

How do I apply for a job through Talentus?

Visit our Job Listings page to browse current openings. Click Apply and submit your CV. Our industry specialist reviews your profile and aims to reach out within 72 hours if you are shortlisted. You can also upload your CV through our Candidates page for future opportunities, including roles that are not publicly advertised.

Can foreigners apply for jobs in Hong Kong SAR through Talentus?

Yes. You will need a valid work visa. The process requires a confirmed job offer with remuneration matching local market standards and a role relevant to your qualifications or experience. Check the latest requirements on the Hong Kong Immigration Department website. Once you secure an offer, we can guide you through the employer sponsorship process.

I am a fresh graduate or have limited experience. Can I still get hired?

Yes. We look at the whole person—the 人 (Human). Employers value fresh perspectives, internships, volunteer work and transferable skills. We match potential, not just paper qualifications. For career switchers, we assess core competencies and soft skills to find roles where you can thrive.

Does Talentus charge job seekers any fees?

Never. Our services are 100% free for job seekers. We are paid by client companies to find the best talent. If anyone claiming to be from Talentus asks for payment, do not engage and report it to us immediately.

What is the “inactive talent” approach you mention?

The best candidates are often already employed and not actively looking at job boards. We proactively reach out to these top performers with exclusive opportunities, giving you access to roles and networks that are not available to the general public.

What happens after I submit my application?

1. Screening: a consultant reviews your CV against the role. 2. Interview: face-to-face or video competency assessment. 3. Shortlisting: your profile and a summary report go to the client. 4. Client interview: we help you prepare. 5. Offer and follow-up: we negotiate on your behalf and stay in touch for 3 months to help you settle in.

How long does it take to hear back after applying?

Our consultants aim to contact shortlisted candidates within 3 to 5 business days. If you have not heard back, follow up through our Contact page or your consultant. High application volumes may prevent a reply to every applicant, but we keep profiles for future roles.

I do not see a role that fits me. Can I still submit my CV?

Definitely. Submit an Expression of Interest through our Candidates page and specify your seniority, expected package and preferred industry. We will contact you when a suitable role arises, including unadvertised opportunities.

Where is your office located?

We are based in Hong Kong and serve clients across the region. Our address and map are on the Contact page. We do not accept walk-in job applications; all interviews are by appointment only.

For Employers

What recruitment services does Talentus offer?

We offer Permanent Placement, Executive Search & Market Mapping, Temporary/Secondment Staffing, Payroll Services and next-generation AI-Driven Workforce Solutions.

Which disciplines or industries do you specialize in?

General Management, Commercial Sales & Operations, eCommerce & Digital Performance, Marketing/PR/Events, Merchandising/Buying, Licensing & Franchise Management, and corporate functions including HR, IT, Accounting and Finance. We have a strong track record in Luxury Retail, FMCG and Professional Services across Hong Kong and Macau.

How does your recruitment process work for employers?

1. Intake: align on the role, culture and technical skills. 2. Sourcing: use our regional database, referrals and network for active and inactive talent. 3. Screening: interviews, competency assessments and reference checks. 4. Shortlisting: present the top 3–5 candidates with reports. 5. Placement: manage negotiation and closing. 6. Follow-up: guarantee placements under agreed terms and stay engaged for long-term success.

How soon can you provide candidate profiles?

Timing depends on seniority and specialization. Typically, we present qualified profiles within 7 to 14 days after a signed service agreement. For urgent or niche roles, we expedite sourcing to meet your deadlines.

What are the benefits of hiring temporary or contract staff?

Contract staffing lets you scale without long-term commitments. It can reduce training and benefits overheads, provide specialist project skills and distribute workload to prevent burnout. We manage payroll and administration so you can focus on your business.

Is there a guarantee period for permanent placements?

Yes. Our standard service agreement includes a guarantee period. If a candidate leaves within that period for performance-related reasons, we provide a replacement or a refund via credit notes, depending on the agreed terms.

Do you offer AI-driven workforce solutions?

Yes. We identify operational bottlenecks and build a custom AI operating system around your workflows. This streamlines execution, standardizes delivery and provides real-time insights without adding complexity, helping companies optimize processes with minimal labour costs.

Can you help with employer branding?

Yes. We act as an extension of your brand, keeping your employer branding in mind when approaching candidates. We also advise on improving job adverts to attract the right talent.

Who do I contact regarding payroll and timesheets?

Existing clients should contact their dedicated Talentus consultant. New clients interested in secondment or payroll services can use the form on our Contact page.

About Our Services

What is Market Mapping?

We analyze your industry’s competitive landscape, identifying top companies, key people and salary benchmarks. This helps you understand where ideal candidates currently work—often not actively looking—and how to attract them.

What is the Executive Search process?

For leadership roles such as General Manager and Director, we use a confidential, targeted approach. Market mapping and deep headhunting identify leaders beyond job boards. Our five steps—Definition, Prescreen, Interview, Presentation and Placement—seek a fit with your culture and long-term strategy.

How does your AI Workforce Solution work?

We do not just sell software. First, we audit internal workflows to identify lost time or clarity. Then we design a custom AI system for those bottlenecks, streamlining operations without adding complexity for smarter, faster execution.

Do you offer volume hiring solutions?

Yes. Through Talentus & TalentGo, we handle high-volume recruitment for retail, front-line and operational roles. Efficient screening delivers quality candidates at scale to support peak seasons.

How do you ensure the quality of candidates?

Our consultants conduct in-depth interviews, competency assessments and reference verification. We are known for finding inactive candidates who are proven top performers, delivering the best talent, not simply the available.

Scams & Safety

How do I spot a fake job or recruiter impersonating Talentus?

Talentus never asks for money, bank transfers or sensitive details such as your HKID or bank account through WhatsApp, Telegram or Facebook Messenger as a first contact. Formal interviews are arranged through official email or phone. Be wary of requests for training fees, work permits or visa processing payments.

I received a suspicious job offer or message. What should I do?

Do not engage, share personal information or click suspicious links. Verify the offer through our official website contact form or office phone. Report the scam to the Hong Kong Police Anti-Deception Coordination Centre: https://www.adcc.gov.hk.

I think I have already been scammed. Who do I report this to?

If you lost money or shared personal data, file an official police report immediately with evidence such as chat screenshots, emails and transaction history. Then email info@Talentusgroup.com so we can warn others. Your safety and trust are our priority.

A recruiter asked me to pay for training materials. Is this normal?

Absolutely not. This is a major red flag. Recruitment agencies do not charge candidates for training or materials. End the conversation immediately and report it to us and the police.